Effective Date: July 2, 2026
At AC Service Centre in Goa, we respect your privacy and are committed to protecting the personal information you provide when using our website or booking our AC repair and service. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. About Us
Business Name: AC Service Centre in Goa
Website: www.acservicecentregoa.in
Phone: +91 63964 11992
Email: contact@acservicecentregoa.in
Address: Venue Shop No. 8, Modiera Chambers, Opp. Chowgule Maruti Showroom, Near Maruti Showroom, Fatorda, Margao, Goa 403602
2. Information We Collect
We may collect personal information when you contact us, request a service, or submit information through our website.
This information may include:
- Name
- Phone number
- Email address
- Service address
- Details about your AC or service requirements
- Appointment and booking information
- Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
3. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries.
- Schedule and manage service appointments.
- Provide AC repair, installation, servicing, and maintenance services.
- Contact you regarding your service request.
- Provide customer support.
- Send important information related to your booking or service.
- Improve our website and services.
- Prevent fraudulent, unauthorized, or unlawful activity.
- Comply with applicable legal and regulatory requirements.
4. Phone Calls and Communications
When you provide your phone number or email address, we may use it to contact you regarding your service request, appointment, quotation, payment, or other customer-service matters.
We will not use your contact information for unrelated promotional communications where such communication is not permitted by applicable law.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and improve the user experience.
Cookies may help us remember preferences and collect general website usage information.
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website features.
6. Third-Party Services
We may use third-party services to support website functionality, analytics, communication, hosting, advertising, or other business operations.
These third parties may process information according to their own privacy policies and applicable laws. We do not sell or rent your personal information to third parties.
7. Sharing of Information
We may share personal information when reasonably necessary to provide our services or operate our business, including with:
- Technicians or service personnel who need the information to complete a booking.
- Service providers who assist with website hosting, technology, communication, or business operations.
- Government authorities or law-enforcement agencies where required by applicable law.
- Professional advisers where reasonably necessary to protect our legal rights.
We only seek to share information that is reasonably necessary for the relevant purpose.
8. Payment Information
If payment is made through a third-party payment provider, payment information may be processed directly by that provider.
We generally do not store complete debit card, credit card, banking, or other sensitive payment credentials on our website unless specifically stated otherwise.
Third-party payment providers are responsible for handling payment information according to their own terms and privacy policies.
9. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.
10. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where legally permitted.
- Withdraw consent where processing is based on consent.
- Ask questions about how your information is collected and used.
- Raise a privacy-related complaint or concern.
To exercise an applicable privacy right, you can contact us using the details provided below.
12. Children’s Privacy
Our website and services are intended for general customers and are not specifically directed toward children.
We do not knowingly collect personal information from children for purposes that are prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
13. External Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or applicable legal requirements.
Any updated version will be published on this page with a revised effective date.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Business Name: AC Service Centre in Goa
Website: www.acservicecentregoa.in
Phone: +91 63964 11992
Email: contact@acservicecentregoa.in
Address: Venue Shop No. 8, Modiera Chambers, Opp. Chowgule Maruti Showroom, Near Maruti Showroom, Fatorda, Margao, Goa 403602